Hi I am hoping someone can help me i am looking for e mail addresses for anyone at pc world or dsgi who deals with complaints as i have been letter writing for 3 months and no one ever replies so i am hoping to bulk send to everyone at this company who deals with complaints The names i have been writing to are Gary Perryment who is dealing with my claim Jon Naylor and Keith Jones but no replies so anyone got an email address for me please for any of these people Thanks Marie
I purchased a pc from pc world 6 years ago and its been absolutely brilliant, ive never had a thing go wrong with it until yesterday. I took the tower into the store in Boston, Lincs to have extra memory installed by there tec guys. I switched it back on this morning to find out that my cd drives were missing, so i took it back to the tec guys this morning and they told me an internal wire had been loosened whilst loading the new memory in yesterday, they opened it up again today and told me they had corrected the problem so i took the tower back home and plugged it back in to find my screen was now not working. Once again i went back to pc world with tower and screen, the tec guys tested both and said my screen had blown due to a power surge which they was quite common ??? I ve since spoken with a local repairer about the matter and he seems think the tec guys should have owned up and admitted they damaged the inside of the tower yesterday, probably causing the surge today. I know my pc is 6 years old but im not a regular user and its always been caringly looked after, hence never having any problems with it (until yesterday). The tec guys very rudely offered me a £10 discount on a new £100 screen this afternoon. Can anyone tell me how i stand with this matter, please ????????