It is very good software,imho, but their admin set up is pretty inneficient. I have had some problems as they seem unable to reconcile licences which have expired viz a viz licences which are running despite the user's address being the same. I must admit though that they have always apologised promptly and fixed the query. Overall I have been fairly satisfied with the service over almost 3 years now. I dread to think how it might be though once Symantec, who have just bought them up, get their fingers in the admin side..