This program is on the Spring CD edition of PCA magazine. I bought and tried it much earlier and it didn't do very much for MY particular computer. I do not claim it is no good by any means, and you have a sixty day trial period to use and evaluate it from purchase.
When it came to requesting a refund I eventually found the procedure required on inKline Global's website. It must NOT be deviated from as outlined at this link below. No e-mail requests, and postal applications go to Singapore!
I must add here that my refund came within two days of my faxed request, which was very reassuring. I do hope the program works well for other users. TC.