With regard to the replacement disc - I'd like to apologise. The staff you spoke with are supposed to send replacement discs to all readers, if they require one - and are not supposed to limit this only to readers who have subscribed to the magazine. I have brought this up with them on countless occasions in the past and believed it to have been rectified. I'm alarmed that this is still going on and will investigate to ensure that other readers are not treated in this way.
Regarding the subscriptions gifts, I've made the Subscriptions Manager aware of this and he'll ensure the links are updated.
Cover Disc Editor