I purchased an item on line for £10, which had to be paid for via PayPal. The company couldn't fulfil the order so sent me a £10 refund via PayPal. I had a PayPal account many years ago but cancelled it due to the high amount of unwelcome and dodgy emails.
To redeem the refund I had to set up a new PayPal account in my name and then had the option to have the refund credited to either my credit card or bank. I opted for my bank and, following a lot more on line form filling with PayPal, authorised the transfer.
All that could be transferred was £9.46. Where did the other 54p go to? I know it is only a small amount but this is the first time I have been charged for having a refund.