I think I would rather make my own mind up rather han be influenced by one persons' view. It might be worth considering that there could be more to this than meets the eye. It is suprising how many people are willing to support someone whom they have never met or whose statements they have never verified.
I would also suspect that many of the people who have bleated that they would not buy from DSG, errrrmm...would have not bought from them in any case.
The point is missed a little bit here, Currys sold the TV and she was happy with it, but the aftercare service which is carried out by Mastercare has been found wanting. Shouldnt the point be against Mastercare?.
POPs You are right mastercare are part of the group, but i will give you a good example. My parents are having a problem with a washer, its been on going now for six weeks. To cut short, mastercare( Who your contract is with) sub contract the work out to local companies. Between them they have caused a lot of problems and issues and will not replace the washer even now it has gone passed the six week dead line. Currys are requesting for them to replace the washer for my parents, Currys have been really good to my Parents. My point is Currys retalier is not the problem, its the "After service contracters" so the comments should be against them not Currys. No one forces you to buy the extented warranties, just keep saying no.