O2 customer service 0800 number

  VNAM75 12:47 01 Sep 2008
Locked

My contract is due to expire today but I've not heard from them about a renewal. Do they automatically keep you on the same contract for another year or put you on a standard contract? I'm currently on a low user contract which I want to extend. And do they normally roll over any credit (£) to the new contract?

Does anyone know of an 0800 number I can get them on - their website only lists 0845 numbers which are expensive on the mobile.

  zant 12:51 01 Sep 2008

click here
Type O2 into search

  zant 12:53 01 Sep 2008

Sorry I forgot to mention I can't help with the renewal question

  Covergirl 12:58 01 Sep 2008

. . . I'm on a 600 free off peak minutes (no texts) per month and it's £99 per year.

This year, instead of a free upgrade phone, they knocked £99 off my bill . . . .

Which means 120 hours of very cheap phone calls.

To answer your Q, they let me know by letter about 8-10 weeks in advance of the contract expiring and they don't roll any unused minutes over month to month or year to year.

That's on my contract anyway which is a "pay up front 600 leisure" or words to that effect.

  VNAM75 13:56 01 Sep 2008

4445 is a free number if you're calling from an o2 phone. They agreed to carry over my £84 credit, triple my free mins and text allowance to 75 and 125, discount the £25 monthly charge to £15, add another £100 credit to give £184, but no handset replacement. This means if I stay within my allowance each month I don't have to pay anything for the next year. Without the carried over credit though, it would have worked out at 8.9p per minute which is quite expensive.

I've found the service to be generally very good from the o2 call centre.

  Ashrein 14:08 01 Sep 2008

Try 0800 5874715 or go to click here and search there,and several 0800 numbers come up.

  VNAM75 14:17 01 Sep 2008

Thanks, its already been sorted with 4445 but its a useful site for future.

  desaz 14:22 12 Sep 2008

I found in O2 site the list of toll free numbers click here.
If I'm right now we can call free to [url=click here]0800 numbers[/url] not only from landline, but from mobile if you have O2 operator.

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