ntl refund

  pat2068 01:02 08 Jun 2005

i got ntl removed as i was having problems with my account they owe me money they have owed me this money from the removal which was 15 april i have written to them no reply i have emailed them no reply i have phoned on numerous occasions i keep getting different dates as to when i will receive this money as i have said this has been going on since 15 april any help please in what i can do next thanks leo

  Master.mind 15:11 08 Jun 2005

Good luck.

NTL have owed me money since I cancelled my account with them and they carried on charging me for several months.

I've got a letter from them admitting they were at fault and indicating the amount they were going to refund me. That was last September.

Despite several letters and phone calls I've still not received my money. When I wrote to them they ignore me and when I phone them I'm told that they'll look into it and get back to me, which of course they don't.

I've had to right the money off, as it's not enough to warrant the costs of the small claims court.

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