NOCHEX is one of the newer payment methods used for online shopping and it isn't them that are necessarily at fault BUT my credit card company(Morgan Stanley/Mastercard) automatically treat all NOCHEX transactions as a cash transaction and charge interest on the full amount of the transaction involved.
I found an item of interest added to my statement this month and when I queried it with my card company they explained what had happened and gave me a refund but only because I had noticed it.
From what my card company told me they certainly don't appear to be the only ones doing it so beware, if you use NOCHEX always check your credit card statement carefully for interest charges that may have been added.
Nochex have been in business since 1999, and have been handling online transactions since 2001. There's nothing unusual about the way they handle the transactions, and what your card company does is a matter for you to discuss with them.
Please don't post the same thread in different forum areas - I've deleted your other two threads.
Must be your card provider who as decided to make an extra charge. I use Nochex, and the credit card company that I use, make no additional charges. Take the matter up with Morgan Stanley. Seems strange that they gave you a refund without referring to their terms and conditions, methinks a mistake was possible made!.
I wish I hadn't started what I thought would be of help to forum members who have been very helpful to me over the years.
So many seem to have missed the point.
I never said NOCHEX were making a charge, I said my card company were making a charge, they admit its wrong and have made a refund. The also inferred that other card companies also charge interest on occasions and my concern was that members might not notice the charges, which my card company says is wrong.
Just trying to help.
Time to tick resolved and break out a new bottle of Gin!!!!
So many seem to have missed the point.Who and where. And where did anyone state that you "said NOCHEX were making a charge".
You did state though "BUT my credit card company (Morgan Stanley/Mastercard) automatically treat all NOCHEX transactions as a cash transaction and charge interest on the full amount of the transaction involved".
Why should a credit card company (Morgan Stanley/Mastercard) make a charge to you, then tell you that it all wrong, after you had spotted it on a statement at a later time!.