My new Mesh computer will not start up, I have checked the monitor keyboard & mouse so the problem has to be in the tower unit. Mesh obviously not responding but neither are PC Peripherals. I paid by credit card, do you think I should continue to attempt a response from PC Peripherals, or try claiming from the credit card bearing in mind everything arrived but it doesn't work?
I am saying the computer has never stated up. When switched on the fan starts also the fan for the processor, two lights show on the motherboard, a green one which stays on and a red one which does a slow flash. There are no beeps or any sound coming from the hard drive.
Yes. It was 10 weeks coming, a lot longer than their specified 14 working days. When it did arrive I was busy with various issues so didn't unpack it for seven weeks, then spent time trying to get a response from Mesh not realising they were in receivership.
Thank you for the link, although I know I should have rights it is good to be able to point to them in black and white. Still no response from PC Peripherals by any means, I spoke to the administrator last Monday who said they would have a new phone number for them for this coming week, if that fails I will start sending the letters out.
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