New Ipod Nano USB connection problem

  Brookers 16:38 29 Dec 2007
Locked

Can anyone help me. I already have an Ipod Nano 2mb which I connected to my PC without any problems. However, I have just bought a new Nano for my wife. I connected the Nano by the USB cable provided but it would not recognise it. I even tried my old cable, but to no avail. does anyone have any suggestions?

  bremner 17:15 29 Dec 2007

Can you clarify - have you opened iTunes and been unable to see it there?

  Brookers 17:44 29 Dec 2007

i was able to see iTunes, but it would not recognise the ipod connected. i was also gettinga 'not recognised USB' message on screen when i connected the USB point to my point computer.this was all through my wife's user ID on our PC

When I later connected my old nano via my user ID, it connected just fine, with the new cable.

any thoughts?

  tonyq 18:48 30 Dec 2007

have you tried a "Reset" on your Nano?
click here=

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