I am most upset by two things:
1) awful/dishonest communication from the company. i have taken a day off work to wait for the courier and had my home-installation rebooked 4 times as a result of this item not arriving when i was told it would. if they had been honest with me and given me a realistic date and told me when the order was/wasn't shipped this would have saved me considerable grief and cost. instead i got nothing and had to call repeatedly.
2) tom muir. when i first talked to tom, i felt him to be a person of integrity. the business's owner had taken the time to deal with me personally, apologise for the problems, admit responsibility and give me assurances of what he was going to do about it ie give me a delivery date he could stick to and communicate with me personally. iwas was impressed however it did not last long. he has let me down in every possible way. if the business's owner acts like this, i am not sure what hope there is for customers.
i just wish that i had read all the threads before i gave them my £1,343.84.
no matter how good the computer is when/if it ever arrives, this transaction will leave me with a sour taste and i wish i had gone elsewhere. i have never felt so let down by a company- even dealing with BT is easier!!!!!!!!!!
i will let you know of any updates.
52 in 1 Card Reader1£8.50£8.50
Media Center Edition PC & Intel® Pentium® Core Duo Processor. (E8200 (2.66GHz, 6MB, 1333FSB) , Vista Premium 64 Bit & Disc , Case 9 - Thermaltake DH102 Series Case , Zalman 500W Heatpipe Cooled Power Supply Upgrade , Pinnacle Pinnacle PCI Express Dual Tuner for DVB-S, DVB-T, Analogue TV and FM Radio Tuner , EN8800GT/HTDP/1G , 1000GB Sata 2 Hard Drive , 1 X 2GB OCZ 1333MHz OCZ3P13332GK (2048) , Pioneer BluRay Player & DVDRW )1£1,277.50£1,277.50
Media Center Remote Controller1£17.99£17.99
5 Metre HDMI to HDMI Cable1£19.95£19.95
54Mbps Wireless Network Card1£12.95£12.95
Bluetooth® wireless Adapter1£6.95£6.95
Shipping is Pc Packages, England & Wales Upto 7 Working DaysShipping£18.95
Payment method is 'Card Payment'