i promptly rang orange who pointed me to the developers site to application unlock my phone, it worked but the mms would still not install. I then contacted motorola today. First I dealt with an unknown advisor who could not help as he did not understand the nature of the problem, then I was passed on to an advisor named “Masha” who apparently did understand the problem and directed me to the hellomoto website for a download that would sort the problem, there was no download available or ever has been for my particular problem. I was also told I would be rang back with the answer to the problem. The total time for these calls came to 30 minutes 35 seconds, i want my money back as the second time i rang up i was put in a que for 16 mins when at the end of i was tols all lines had closed and to ring back during normal opening hours.
I now have fire in my belly and i wouldlike to know whether i can request a new phone and compensation for the phonecalls.