Money Back Guarantee

  Boghound 10:38 31 Mar 2007

When is a "Money Back Guarantee" not a "Money Back Guarantee" ?
When it's DriverMagic,a product sold by the SymplisIT Corporation. It may only be $25usd but it's the principal. After a week of send mail and having no reply. It speaks volumes of what the company and products are like. So be warned!!!

  p;3 11:47 31 Mar 2007

what does the 'guarantee' actually say?

  Boghound 12:01 31 Mar 2007

Follow the link; click here

  spuds 13:34 31 Mar 2007

If you are getting no response from the company, then contact your credit card company, who may offer advice and/or help.

  Boghound 14:17 31 Mar 2007

Contacted Paypal....What a waste of time....They will not start a claim because their "remit" does not cover it.

  spuds 14:48 31 Mar 2007

But if the transaction was via PayPal with a credit card, then PayPal suggests in their terms and conditions that the buyer/seller contact the credit card company to perhaps resolve any issues!.

  Boghound 14:53 31 Mar 2007

Payment was made with funds drawn from my account...So Paypal, as usual, are "free and clear"!!

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