The posts, which I have also read on this site seem to identify a weak link in the customer care of Mesh. I have read similar threads elsewhere. The uncertain question is does this represent a reasonable picture of the Company and does it represent a real picture of the reliabilty of the product?
The Mesh customer care is worrying if the posts here are a representaive sample of the Companies approach but I should caution that I have also read of some very satisfied customers with the product when it works well. Evesham seem to fare better on the customer care front and seemingly make very good products. Cube 247 are a young company also receiving good reviews and individual praise. I have read of some (you might say inevitable) criticism of them also but it appears less frequent.
So what does this all mean if I were you? The value for money of Mesh seems tempting and if you get a good one could be the best thing you have ever done. Evesham "feels" the safer bet if all the posts (albeit non-scientific evidence) are judged and maybe Cube 247 and other companies are worth a look at, Novatech are well regarded it seems and secveral Dell buyers cannot be all wrong. In the end though my own buying decisions tend to focus on reliability and customer care and I tend to pay more for those things. The truth is it is probably a bit of a lottery and I always ask myself with matters like computer kit how much of the "fault" lies with the user rather than the manufacturer?