Hi sidewinder e3,
This problem is known however it only seems to affect a small subsection of people and we have not yet been able to establish what it is about their configuration that causes this to occur.
It seems to mainly only affect them when they are adding to an original query.
Our advice to those affected is to visit our site and create a new query.
If you are getting this when you are trying to create a new query then sorry it isn't the same issue. If this is the case could you send details of what is happening to [email protected] so they can look into why you are experiencing this.
Your problem with our website aside, you could email me your problem with the PC to [email protected] if you like. Please remember to include your Mesh Order Number as well.