Search this forum for mesh issues - perhaps you should have done this before ordering? They do produce fast machines at competitive prices, and have been going for a long time now, so they must be doing something right - like getting good machine reviews in magazines, PCA included. If you get a good 'un, your sorted. If you get a bad 'un, you may - just may - run into customer service issues. That's the problem with machine reviews and magazines - no comments on long term reliability or customer service, generally, and you can understand why - can't you?