It is the general rule of the forum, that contributers try to refrain from using words that suggest or imply 'avoid'.[PCA terms and conditions].
Having said that, I have had the short end of the stick with Medion, and their customer relations. In my case it was the purchase of a Medion branded monitor. Monitor was purchased from Staples as the last display model in stock,with a two year warranty.Registered the warranty with Medion, and in casual conversation mentioned that the monitor had been on visual display. Medion confirmed that the warranty had been accepted. Two days later, I received a faxed message stating that the warranty had been cancelled, due to the fact that the monitor was now a second user item.Staples had displayed the model, as a product advertisement.
Staples, Medion and myself went through a letter writing session, which eventually ended up with Medion offering a twelve month warranty, as a gesture of goodwill. Cutting a long story short, Staples supplied a full warranty cover for the monitor.
Medion supply very good products, and I cannot fault the monitor in any way.I have other Medion branded products, and again the product as been first rate. But their customer service is very lacking, when I have had need to call upon it.No doubt other people may perhaps state otherwise, but that is the way things are nowadays, I suppose.