MD email address of Microdirect

  TomJerry 12:58 19 Nov 2004

Anyone got MD or custom service supervisor's email address. I am trying to sort out a problem with a faulty MP3 player but the the customer service agent I spoke to does not accept it is faulty.

I have to say I ordered many times from them, never had any trouble so far.

  TomJerry 13:06 19 Nov 2004

impresses so far

  TomJerry 16:53 19 Nov 2004

my last post was too quick. I did not receive any reply from managing director, just got an automatic reply. So, still struglling to get the problem sorted.

  TomJerry 21:49 24 Nov 2004

send back product Saturday and received the email inform me they will give me refund including postage, will definitely buy a few other items from there before Xmas.

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