I have recently purchased a laptop from Evesham and found the case temperature to be very hot. I measured the wrist rest at 40.6 degrees C and underneath the laptop at 49.5 degrees C.
I suspected that the laptop was faulty and returned it. I checked a number of laptops and found wide variations in case temperatures at different points on the surface dependng on intensity of use and position of internal components. None were as high as 49.5 degrees. It is certainly an ergonomic factor when purchasing laptops.
Is there a standard for case temperatures for laptops and computers? I understand that industrial equipment has a limit of 45 degrees C but this is for occassional touch. A laptop is quite different as the wrist or lap has permanent contact with the case and it would be expected to be much lower blood heat of 35 - 36 degrees.
Any information would be appreciated as a I have a claim against Evesham.
As I am a independent one man business Evesham rightly point out that I am not covered by the Consumer Protection Act and cannot return goods within 7 days. This puts small businesses at a disadvantage. Presumably we are within our rights to return goods if faulty and expect a refund.