Having trouble getting in contact with this company justinkandpaper. Ordered 5 canon ink cartridges from them as shown on there web sight as being in stock last week. My account shows just One available, but there web page says all in stock. They have taken my money from my account but will not reply to my mail. tried phoning, just an answer phone. Dodgy company!!? or not.. Wish now I had gone to Tesco and paid a bit more.
At first, this site seemed ideal - original branded goods at very reasonable prices. The web site is attractively laid out, helps you find what you want and appears to show whether items are in stock or not. Rapid dispatch is also claimed. However, only part of my order turned up at first and I got an email saying the rest would follow when it was back in stock. I had only ordered items that the website said were in stock and the site still showed them 'in stock' from the day I ordered until present! On enquiry, I received a standard form email which which did not answer my query and was (In my opinion) clearly bulls***. Payment was taken the day I ordered but I eventually received the last part of the order 12 days after ordering. Needless to say, I will not be a returning customer!
I ordered two cartridges for my Canon Printer. They sent the first and the second did not arrive. I emailed them twice and on each occasion was told the missing cartridge was in the post. It was not, and when I asked for my money back I received no further communication. Little short of theft. No refund no good!
If only I had read these comments first!! Ordered a cartridge for my canon printer from justinkandpaper on 7th Jan payment taken straight away but still no cartridge. My account says order complete - tried to phone got answerphone that I couldn't leave a message on have e-mailed but as yet no reply. Meantime still without a usable printer !!!!!