Firstly I would say that I am fortunate to get a refund from a computer firm thats gone. Well hopefully. However, just over a month ago I contacted them regarding a hard disk that packed up, I sent it to the address given by them. Two weeks later I checked with Jungle and they had the notification of receipt of the disk. My first call to Jungle said I would get my money in two weeks, on the second call, I was told a month.
Has anyone experience of such a procedure with Jungle and with what result.