I been having trouble with my HP Photosmart 2570 all-in-one printer, it has trouble of picking the paper up.
Now, on the US version of HP's site it describes what causes the problem and how to solve to it. The reason for this is due to paper dirt on the rollers that picks the paper up, and how to clean them. In order to clean the rollers a green paper feed tray needs to be installed in the printer click here
But on the UK version of the site it fails to give any such details.
Just to confirm your thoughts. I had the same problem with the HPMFD 3210. Finally got a repsonse from HP and they sent me the paper feed cleaning kit foc. Tried it and now everything OK, with no further problems.
It would be easier for the consumer if HP include certain cleaning kits with their machines, by right. They must know these problems will occur some time later on after the consumer has bought one of their products.
This thread is now locked and can not be replied to.