i purchased a hp all in one beginning of january but it now has developed a fault in which the paper constantly jams (good paper) also i can click clean ink nozzles without paper in machine and will report done was wondering who should i contact for a repair or replacment currys or hp themselves
I had a similar problem with my HP All-in-one Model 2575.I found the following page click here on the HP website and this suggests that certain models have a problem with paper jams,see section 2 on this link. I contacted HP direct but they would not do anything as my printer was 1 month out of warranty.Hope this helps.
sorry iam a bit late getting back work gets in the way of everything i have found the receipt and the little leaflet that came with it states that after 28 days they will only offer a repair seems wrong after only 4mths and not alot of use iam going to phone currys support i will post back later
after speaking to currys had to speak to hp as they deal with things under first year warranty now seems to be ok after pressing some buttons to clear the machine and reset very strange.i did have some recycled cartridges in the machine and i do wonder if this has caused the problem. thanks as always for advice.