Home Delivery Network

  lisa02 15:22 07 Feb 2007
Locked

I'm absolutely tired of these people. 3 days I have sat in waiting on a delivery... They keep telling me "it's on the van for delivery today".

The company I bought from asked me to contact them. I phoned them and apparently HDN couldn't deliver and the reason code was *other*, they said they'd email HDN to find out what's going on.

If this persists I'm sending it back when it gets here - canceling it. I know it's not the supplier's fault but it's the point of it.

The end.

  spuds 15:35 07 Feb 2007

I think that you will find that HDN have annoyed a number of people within the forum. So on that basis,you are not the first and I doubt if you will be the last.

*other* could well mean that the driver couldn't find your address, or it wasn't even put on the van ;o(

  lisa02 15:32 12 Feb 2007

I haven't been online in a while... sorry.

Another day passed with more aggro on the phone and the supervisor passed it to a manager who promised the world. It arrived at 6pm on the fourth day.

  terryf 15:35 12 Feb 2007

Email the supplier and say that you won't buy from them any more if they use that carrier

This thread is now locked and can not be replied to.

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