It was a couple of years ago that I had a snag with a Dell. I resolved the issue by using e-mail and escalating the problem through their customer services (customer support). I gave up trying to talk to the Indian call centre. Since you are posting here I assume you have access to e-mail although no landline yet. Wish you luck but I suspect that you are going to only get this part through Dell and it ought to be a warranty issue anyway.
Update. Went thru saynoto0870 got a UK number and it transferred to the support centre. The chap had a much better accent and a better understanding of English (or rather me).
He took control of the computer and brought up a schematic of the pc and circled the damaged parts. I confirmed the parts by watching the screen as he drew... He says they'll be with me tomorrow before 5pm.