I've been buying from Amazon for ages, and have always used the Super Saver delivery option. Despite that, goods were dispatched promptly and usually arrived after 2 or 3 days. Recently, I have not been getting a dispatched email until 3 or 4 days after ordering and delivery has been 5 to 7 days. Anyone else experienced this?
I did notice this a couple of years ago. They seemed to always delay despatch some days on the SuperSaver method as an incentive to the customer to pay extra for delivery or to pay £50 for Amazon Prime.
The Amazon box collection system has been in use for some time, and it works very well. There is also a system whereby you can take Amazon return packages to nominated local shops - newsagents and grocery stores, from which they are subsequently collected.
I've used both systems, and it's worked without a hitch.
In my experience of using Amazon whilst some third party sellers (I avoid them where possible as have had some problems) can be a little slow, Amazon themselves usually get super saver delivery items to me before the estimated delivery dates, this has not changed in recent times. My last order was made on the 24th of June, due for delivery from the 1st of July, arrived yesterday.
My experience is the opposite apart from one exception. I have ordered several items within the last 3 weeks all apart from one have arrived earlier than I expected. You get an email with the order giving an estimated delivery range and then another email when it has been despatched refining that range. My items have arrived before the date range. It was a good job that I was in. I have had one item which has been slow from a market seller if it is not here tomorrow then I shall make some enquiries.
I deal with Amazon on a daily/weekly basis, using Amazon, Amazon Fullfilled and Market Place sellers, with some transactions including free delivery within terms and conditions.
Haven't really noticed any problems, because its either next day or within 6/7 days depending on courier or mail services. One thing that I have noticed is the 24 or 48 hour Royal Mail delivery service, which as never reached those targets. Today for example, we received two items via RM 48 hours, yet from dispatch/collection date to delivery took six days?.
Perhaps worth mentioning, ParcelForce are trying out an experiment in various areas around the UK a Sunday delivery service, which if successful will be rolled out throughout the UK.
Ebuyer regular 'free delivery all item' option seems to fail me, as does their different price delivery structures. It seems to be now a case of luck of the draw, to what will or might happen?.