Hard Drive Replacement

  DanG_viper 21:57 24 Apr 2006
Locked

I have a computer with a 2yr onsite warranty. Upon a recent HD failure I had an engineer come out to replace. He wanted to take the faulty disk away with him, this I did not allow as it has sensitive data on it. Are they allowed to do this or does it breach the data protection act?
Any help much appreciated.

  ade.h 22:08 24 Apr 2006

They own it. So yes, like it or not, it's permitted. It's up to you to format the disk - if it is accessible at that level - before it is removed. If it's too badly damaged to format, then it's an academic point because no-one is going to be able to access it easily. If it's duff, it'll be destroyed and if it turns out to be okay, it'll be wiped, refurbed and perhaps passed on to some place.

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