I use AOL 8 dial up for my ISP which I upgraded to via a download when it became available. Unfortunately my "block e-mail" database does not work. I was told by tech services that a file was corrupted on download and to solve the matter they would post a CD to me to allow me to do a complete re-load.
Well! still waiting after some seven reminders and several promises.
Sent e-mail to Vice President of Members Service but he has not bothered to respond.
Therefore time to move on so can anyone suggest a good RELIABLE alternative ISP.
I am on their £15.99 Flat Rate Monthly plan.
Looked at Tesco - not impressed Heard bad stories about Tiscali and Freeserve
I've been with freeserve since the time when they really were free - ie no subs and no dial-up charge. There have been accasional glitches, but they've always been sorted. Why not give them a try. I now use Freeserve Anytime, which gives me 24/7 for £14.99
You can pick up the CD from any of the major stores, B & Q Comet or even Dixon's now. If you are still interested in staying with AOL, mail me and I will explain how to receive the full broadband from them for £19.99 per month, all equipment free! I'm on their B/B an it's excellent!. j.
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