Good Customer Service

  Buchan 35 19:52 31 May 2005
Locked

Very recently I had occasion to ask "mobilefun" for help in unlocking my mobile phone. I logged into their site click here found the section I needed

  Buchan 35 19:58 31 May 2005

Sorry folk, disregard this, it was too longwinded

  Danoh 09:04 20 Jan 2006

I tried to place a simple web order for 2 bluetooth devices from Mobile Fun Ltd.

Not only have they persisted in sending me the wrong items, but even when I have send back via recorded delivery as requested, they continue to get it wrong.

To make matters worse, they are also billing me incorrectly.

Trying to contact them is a nightmare and there is never any written response via email or letter.

This is such a simple transaction for such small amounts, I dread to think how they would cope with larger and more complex orders.

My 1st and last order with this lot.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

The Evil Within 2 review-in-progress

InVision Studio takes on Adobe XD and Sketch

iPhone X news: Release date, price, new features & specs

Comment transformer un iPhone en borne Wi-Fi ?