Gio internet - nothing but problems

  megabite 15:56 02 Jan 2003
Locked
  megabite 15:56 02 Jan 2003

I am writing this posting to tell you about the problems I have had with Gio internet. Firstly we sat trying to connect for hours at a time then I gave up and went to freeserve. Now I have found out they are still taking payments from my account. My advice is if you are thinking of making a change to Gio - don't bother. It is too much trouble.

  accord 17:57 02 Jan 2003

cancel your DD or Standing order to them and tell your bank.

  megabite 18:43 02 Jan 2003

not done by DD done by debit card we might have to cancel bank account if it;s the only way round it, was told it was sorted ages ago but still taking payment's tried everything i can think of

  Thin White Duke 22:58 02 Jan 2003

Tried Trading Standards?

Have you signed a contract or anything?

  VEG 23:09 02 Jan 2003

If you are paying using your credit card then worldpay sort the payments out for them. Cancel through them. Hope this helps.

  megabite 10:08 03 Jan 2003

NO I HAV'NT SIGNED ANYTHING WITH GIO IT WAS ALL DONE ON THE INTERNET,WAS THINKING ABOUT TRADING STANDARDS BUT WAS GIVING THEM A CHANCE TO SORT PROBLEM OUT,NOT HAD ANY TROUBLE WITH FREESERVE JUST PAYING TO 2 SUBSCRIBER'S AT THE MOMENT WE ONLY WENT ON GIO BECAUSE IT WAS CHEAPER WISH WE HAD'NT IT HAS COST US MORE IN THE END.

  megabite 10:19 03 Jan 2003

I HAVE LEFT A EMAIL ON WORLD PAY WEB SITE HOPE I GET A REPLY, NOT OPTIMISTIC ABOUT IT HAVE SENT LOADS OF EMAILS GOOD JOB THEY ARE FREE DONT THINK GIO READ THERE EMAILS NOT HAD ONE REPLY OFF THEM YET SINCE OCTOBER MAYBE THEY WERE ON CHRISTMAS HOLIDAYS.

  buddyboy 23:26 04 Jan 2003

If you want to cancel a gio account - then make sure it is cancelled via the worldpay admin server. This has immediate effect and stops any further payment to gio. Hope worldpay get it sorted for you megabite. I was with gio for a time before the service went downhill fast.

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