Gateway - after sales service

  desperate 17:45 20 Feb 2007

Has anyone had any experience of Gateway's after sales service/warranty (good or bad)?

  Wabadaw Sleeve 20:08 20 Feb 2007

I've recently purchased a GM5946b from Comet and am, thus far, very pleased with it. (The monitor was purchased separately elsewhere).
I contacted customer services at Gateway, via their "Live Chat" system, in order to ascertain whether I could purchase an additional, similar - for cosmetic reasons, DVD Rom drive and they were very quick to respond.

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