Not the usual, now you will know my deepest darkest secret - Flight Simulator!
Just Flight have special offers on their software each Monday, and yesterday I was tempted. However, due to stupidity on my part I could not access my account. I e-mail last night and this morning my faith in human nature was restored by a reply and, 2 e-mails later account is sorted and, what's more I get my Monday special on Tuesday, without quibble.
That's what I call good service, well done Just Flight!