Yes,I have just read the same thing from PC Pro.
I am on my third Evesham and have found them to be very good,not without problems but the support have sorted it out. I just felt that they were spreading their wings to far. Did they really need all those shops?
The first Evesham that I bought I collected it from their small unit on an industrial estate in Evesham.
It will be a problem to find my next PC from company that will give good support. Plenty of good machines out there but some not so clever when there is a problem.
Bit like Northern Rock,the head man at Evesham is still there!!