eGlobal Central UK - SCAM Warning

  rottitiem 16:01 29 Aug 2017

Ordered a Samsung S8. After multiple emails and messages no response. Has been over a week and no tracking info, email or delivery code.

If the deals too good to be true...

Already have sent the following with order number: * 3 emails * phone call * support ticket * PayPal resolution centre

They have just blackmailed me into closing my paypal dispute and threatened to keep the delivery on hold until I close the paypal claim. Despite it being 3 weeks now without delivery or communication. (tehy claim 10 working days delivery)

Paypal dispute closed a week ago and no communication or delivery of product yet

They are still not delivering the phone. Can they actually threaten me to close the paypal dispute?

  alanrwood 19:16 29 Aug 2017

You should never have closed the Paypal dispute. Contact Paypal and try to reopen it.

  rottitiem 20:38 29 Aug 2017

Hi thanks alanrwood. I have done that.

However paypal only allowed me to open by phone. They ignore my emails and messages

  Forum Editor 22:34 29 Aug 2017

"Can they actually threaten me to close the paypal dispute?"

Well, they have, and you are not the first person to get that treatment.

I assume the phone was being shipped from Hong Kong?

How much did you pay for the S8?

  Forum Editor 22:39 29 Aug 2017
  Secret-Squirrel 09:30 30 Aug 2017

Can they actually threaten me to close the paypal dispute?

They can do what they like.

They're a China-based company so UK consumer law and normal retail practices don't apply.

I see you've posted on TrustPilot - it's a shame you didn't check out the eGlobal reviews on there before making your purchase.

I hope you get a good result in the end.

  mole44 07:58 04 Sep 2017

Do people ever learn about "Bargains", golden rule if it looks to good to be true possibly is.

  rickf 20:54 04 Sep 2017

This seems like a very strange company with rather an erratic behavior. I ordered a Huawei x2 phablet from them w/o any problems. Came as indicated by courier with full tracking and the phablet has been working very well.

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