Credit where credit's due. Bought a Lexmark X75 printer/scanner from Lexmark last Monday. At every stage of the process I have received e mails telling me what's happening. It turned up today as specified and it was point and shoot. Those that know me know I am computer illiterate but this loaded everything spot on!!! The speed and quality of print is phenomenal. I just wish I could remember the name of the courier (part of the Rentokil group) because they also deserve praise, this was one of the very few parcels I have received without even a scratch on the box. Well done all 3 of you. I would certainly recommend all of them.