EBUYER.co.uk Have i been ripped off?

  richierich 11:45 02 May 2003
Locked

Just recieved my order of Win2000pro OEM.
No product key no. so I cant load it on. I know its an oem edition bur surely I still need product key.
Waited 25 minutes on phone for customer support, girl answered who didnt even know what a product key number was, kept me hanging on longer, came back said shel call me back in ten minutes,
I wont hold my breath.

  Pilch.... 12:05 02 May 2003

Have you looked all around the casing it came with? whether it be paper wallet or plastic case.

  Lofty73 21:28 04 May 2003

You will have an account if you ordered from them
Go into E notes and select the appropriate department to contact. Tell them your prob and you will get a reply. You will get an email message telling you of a reply. Its a dam site quicker than waiting on the phone.
Good luck

Nigel

  jeez 03:34 05 May 2003

I've used e-buyer a lot and have always found the service excellent, if you e-mail them as above, I sure you'll be suprised how quickily they sort your problem.

  ardvarc 10:50 05 May 2003

I have had 2 OEM XP Home with SP1 from Ebuyer and the product key was on the shrink plastic wrapping (not a good idea). You have to peel it off and stick it on the case side. It tells you on a big red multi pointed red shape on a white background and it warns that you must keep the COA label as it has the Product Key. On the bottom of the red shape is the part number.

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