So, am I right in assuming that their confirmation email will state the *day of delivery*, & they'll inform me if there's any change? I just don't want to miss the delivery whatever day they decide to deliver.
Also, if I miss the delivery, re-delivery is free, isn't it?
I tend to find that you should keep a check on your email box. That will tell you when the item as been actually processed, picked and dispatched. When handed over to courier, you should have a tracking number for items via CityLink. With that you should be able to track the item from Ebuyer to receipt signature or returns to depot or Ebuyer.
Some items come direct from other suppliers and their warehouses, but you may not notice this on the delivery arrangement.
Royal Mail (usually for Jiffy bag items) is a different situation.
At present I am having problems with my deliveries from Ebuyer click here
Well, 4-day delivery turned out to be 2 days in reality. Items arrived in two lots this afternoon, delivered within an hour of each other by the SAME delivery man - he'd forgotten one of the packages the first time around!
I wasn't expecting either, so missed one (a good neighbour signed for it) but received the other personally - only just. Was in my other neighbour's flat when he arrived the 2nd time, but was vigilant enough to catch him before he left.
I'll definitely be ordering from them again, but would prefer they provide a specific delivery day & stick by it as far as possible. G