Hi all, I won an item on ebay and have waited 8 days, sent 5 emails (via the ebay message service) but I have received nothing from the seller. Should I leave Negative feedback and give up or give them longer. (They have had a little Neg feedback already but I thought "Give them a chance")
Give it 14 days at least, then inform eBay.Perhaps the seller as a good reason for not replying, like being on holiday, broken computer etc. Remember though, if you have paid via PayPal then a dispute claim may/will cost you £15.00.
Do not give any negative feedback, until you have exhausted all avenues of contact with the seller. Then only give a negative if you think that will prevent other people having similar problems with this seller.
You can request the sellers details - address, tel no, from ebay - they will email you the seller's details and the seller your details at the same time. You can then ring the seller (or try to). If this doesn't work then report them for a non sent item.
I sell and buy using eBay and always responds to emails from both buyers and sellers asap. Sellers who do not respond to emails are not worth bothering with. If you don't get your item by the specified, time contact eBay, ask for refund under item not recieved and leave negative feedback.
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