Do Evesham reply to emails asking for help?

  ton 19:48 31 Mar 2004

My son emailed Evesham on Sunday about a problem with his new Evesham laptop (as I posted in the helproom), but still not even an ackowldgement. Are they always slow to reply? (if they reply).

  beeuuem 20:04 31 Mar 2004
  spuds 20:05 31 Mar 2004
  son-of-a-gun 23:58 05 Jul 2004

Yes, although it's normal to wait two working days

  Nayraa 20:14 06 Jul 2004

Any news! Have they contacted you or are you still waiting.

I find writing to the managing director always seems to get a companies attention if you find it difficult to communicate with a company. I had a similar problem with Carrera. Once letter and they contacted me pretty much straight away.

Not sure if it will work in all cases but try it anyway. From what i have seen recently Evesham arent really paying attention to the forum.

  ton 21:20 06 Jul 2004

They did reply, eventually.
I will update this post when the events are concluded - hopefully soon.

It won't be favourable about Evesham!

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