I started using an old ipag again after it had lain dormant for a long while and the battery is dead. Contacted HP via the UK support site and was answered by North American support; they told me to contact the UK. I poned before christmas and it took someone over 7 minutes just to take down my details and tell me that someone would call with a quote - nobody did. I evetually got through to someone who told me they don't do a battery replacement as such but charge a fixed rate for repair. £170. I was dumbfounded at such an extortionate price. HP obviusoly just think we mugs will therefore buy a new one. Not this mug, in fact I am tempted to say I will not purchase another HP product ever. Unbelievable.
Thanks for that. They still wanted £70 + VAT and carriage so I think maybe an alternative bit of kit is needed as I can't justify that amount of money on a battery....my car battery is half that price!
If the battery is truly dead you could try prising the case apart it may contain standard rechargeable cells that you can replace. There was a firm called Sparkright that used to 'do' all the Computer Fairs that sold just about every type & shape rechargable cells ever made online search may find them or a similar company.