Dab's & Philip's Returns

  AndySD 20:56 03 Mar 2006
Locked

Well I will praise Philip's & Dab,s for a prompt service.

I had a major problem with a Philips Lightscribe drive, it would only burn some of the label and after working through it with Philips they gave me a number for Dab's. I got the returns number from Dab's and returned the drive. Dab's refunded my money straight away even though they tested the drive and it worked.

It turns out its a bad batch of HP lightscribe CD's (I have wasted 12 to get this far), now lets hope HP are as user friendly.

  ade.h 21:00 03 Mar 2006

It will be, but leagelly, your first port of call is the retailer that sold you the faulty CDs. The law backs you on that so you shouldn't have to deal with HP directly.

  ade.h 21:00 03 Mar 2006

Leagelly??

Should be legally!

  Hertz Van Rentyl 21:20 03 Mar 2006

Out of interest which programme did you use for lightscribe labels

  AndySD 21:25 03 Mar 2006

Surething mostly but sometines Nero.

  Hertz Van Rentyl 21:36 03 Mar 2006

Am using HP discs at the moment will keep fingers crossed.

  AndySD 21:45 03 Mar 2006

I had no problem with HP disks before this it is just a bad batch. (wish I hadn't brought 100)

  Hertz Van Rentyl 23:46 03 Mar 2006

Sods Law.

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