Hi hope you can help, Ihave a problem with my acer laptop purchased from currys 6 months ago.It is under warranty but I put in a faster hard drive a month ago and what I would like to know is does this invalidate the warranty.The problem appears to be with the battery not charging. Regards steve
As rickf as already suggested, put that laptop back to the original manufacturer specification.
I only hope that there are not any warranty seals on the laptop, which you may have broken!.
Another suggestion that I would make, is to do an internet search to see if your particular model as any problems, like battery failures. Any evidence would strengthen your case, if you are returning the product.
Another point that is possible worthy of a mention. Take photographs of the laptop, before you hand it to Currys. There have been cases of accidental damage, which have resulted in problems as to how the damage occurred and by whom.
I have a laptop that I have increased the memory. At the time of purchase I notified the retailer, and they supplied the extra ram. By going that route, any modification was with their approval, should a later claim occur.
I would suggest you that unless they are prepared to repair or replace the laptop you will institute proceeding under The Sale of Goods Act 1979. (Google "Sale of Goods Act") stating the goods are not fit for purpose. If you quote chapter and verse and stand your ground to shop workers/mangagers how quick they will offer a solution You may be unaware that you have right to demand damages on a sliding scale for up to 6 years after purchase