I got a PC from them around 6 weeks ago, the level of customisation available was fantastic, you basically pick the case and more or less all the components that go into it, i.e. PSU, memory, etc etc. I have never dealt with a PC manufacturer that give me that level of customisation.
Cougars customer service is A1 and so are their PC's, I'm very very happy with mine (and I'm very very fussy)
All I will say is that I owned a Cube PC once, and I have to say that the quality of the build and components are far far greater in the Cougar Extreme PC than the Cube PC that I had. Basically I had a bad experience with Cube and I wouldn't buy from them again, but many people are satisfied with Cube.
My advice is to do a search on here for Cougar Extreme and see how highly they are thought of.
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