Hi I have been having trouble with my PC and win7 said my ram is faulty. So that's fine. I go on-line get the information and phone number for crucial. Rang them on a free number phone was answered in about 3 rings. Bloke takes my details but he needs some info I haven't wrote down. So I tell him I need to open the pc. He offers to stay on the line while I do this. I tell him that's fine but I will ring back.
OK so now I have removed the memory from the computer wrote down the info realise I haven't wrote the phone number down so I boot my computer up and get the phone number.
OK ring again and a few rings later am on the phone to another person. We go over the basics and after much head scratching we realise I am a idiot and I actually have Corsair ram not crucial. He carrys on being polite and wishes me good luck in sorting my computer.
So I would just like to compliment crucial on the friendly and polite service. And I would defiantly consider buying from them if their returns team is indication about the rest of the company.
I would back up the good comments about Crucial. Yes there are other Ram providers and some of them are worth looking at but I have found that Crucial are pretty much the leader on customer service in all respects from browsing to sale to RMA's
Can't fault Crucial. Their Dowload to scan your PC and make a recommendation of what RAM to buy is excellent.
I bought some RAM to upgrade my Netbook last week, it arrived next day, "was as it said on the tin" installed no problem.
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