cpu warrantry

  the kopite 17:51 13 Feb 2005

Hi Everyone my problem is 4 months ago I purchased a amd cpu which has failed since then the shop I brought it at has ceased trading am I stuck or will amd honour the warrantry thanks kopite

  Dizzy Bob 17:59 13 Feb 2005

If you bought the processer as a single boxed product click here

click here

A little less helpful if you bought a PC (with the processoor in)

Dizzy Bob

  the kopite 07:00 14 Feb 2005

Thanks bob the link was very helpfull kopite

  TomJerry 11:27 14 Feb 2005

it is 3 years

if it is OEM version (without box and without fan heatsink), you are out of luck

  the kopite 12:20 14 Feb 2005

Tom jerry Thank you it was the oem version so it looks like I have had it kopite

  georgemac © 12:25 14 Feb 2005

I too was "out of luck" with an amd cpu. It was brand new oem, not retail and had an obvious manufacturing defect. I emailed the photo to AMD support who more or less acknowledged it was a manufacturing defect, but said it had no warranty. It was even worse actually as it was a mobile xp-m they said they did not offer any warranty on mobile products.

I sent it back to the retailer (ebay United States seller) who tells me he is trying to RMA it to the supplier but I think I have no chance of seeing a replacement.

In future I would buy a UK retail packaged cpu if buying amd from anything less than a reputable supplier - I'm sure with the likes of ebuyer you would be covered even with oem?

  TomJerry 12:51 14 Feb 2005

if you bought it using a credit card, you should be claim it from credit card comopany because it is jointly responsible for any purchase on the card

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