Counterspy subscriptions

  Curio 14:12 07 Oct 2005

Bought Counterspy online back in May and it has served me well. However two days ago I was denied access to the programme on my PC by a Counterspy window telling me My subscriptions for updates had expired. Have sent off an email to them to find out what is going on. Denial of updates five months into a 12 month contract is a bit strong. Just curious to know if any other Forum members have had this problem whilst I await response from Counterspy.

  Curio 17:21 07 Oct 2005

Have had no reply to my Email, but checking, I have found my Software unlocked. Going to update I found I could download the latest version and install it. This has been done and it now tells me I have 191 days of my Subscription updates left. Pleased to say everything now back to normal.

  Forum Editor 17:29 07 Oct 2005

Precisely the same thing happened to me about a month or so ago.

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