A few weeks ago, my system purchased in Jan this year had to go back for a new graphics card. This was dealt with very well. I now however have what I think is a faulty memory module and I emailed Cougar on Sunday last, 9th March, asking what needed to be done.MemTest program reports faulting module. I have not had the courtesy of a reply to the original and subsequent emails. I found their phone number on my phone yesterday, but no message was left. I explained that I was not at home in the day, and asked again for contact by email. Nothing has been forthcoming. I am getting system freezes, blue screens which is making things very difficult. I am not happy in spite of Cougar saying in an earlier thread that they replied to all emails within 24 hours. Watch this space.
I'm considering buying soon , with Cougar top of my list. I do hope thay haven't burned themselves out as far as support goes as what I have seen recently indicates to me that they are amongst the best. I'll be watching this space carefully.