Contact PayPal

  morddwyd 09:35 22 Mar 2015
Locked

I'm trying to contact PayPal about a general item, i.e. not a specific transaction, but all I keep getting looped to is a "Call Us" number which I can't use.

Anybody help with a "general" e-mail address for PayPal

  onthelimit1 09:57 22 Mar 2015

If you go to this page, there is an email option.

  chub_tor 13:03 22 Mar 2015

If you have an account with PayPal you can log in and then go to the Message Centre where you can send and receive messages directly from PayPal. This is what I use, it can be slow but is readily available.

  morddwyd 17:08 22 Mar 2015

Thanks, but I'm afraid both of those send me into the loop again.

I don't need a link but ab actual e-mail address I can type in and use

  rdave13 18:17 22 Mar 2015

You have to log in to your account first for obvious reasons.

  morddwyd 18:54 22 Mar 2015

No problem for me, but what if you don't have an account?

  hastelloy 19:00 22 Mar 2015

If all else fails try the UK CEO - [email protected]

  rdave13 20:32 22 Mar 2015

Seems if you don't have an account you're stuffed which is ridiculous. You can send a message or phone or email but only if you are already signed up.

If you want details on the general service of what PayPal does you get this.

Good question morddwyd .

  morddwyd 10:00 27 Mar 2015

I've now had a survey - "What do you think of our customer service?"

I told them!

  MarekCRO 19:21 27 Mar 2015

Lol, I just wonder what you have to ask them if you are not their client? Why didn't you ask here?

  morddwyd 19:30 27 Mar 2015

I did

click here

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