I have a Canon ip3600 Printer which will not print correct colour pictures. Black text is OK, I have had the Print Head cleaned with no improvement. The Printer is nine months old, I have heard that Canon is really sniffy about repairing fauly printers that have used compatible ink cartridges. Any advice on this subject before I approach Canon would be appreciated. Happy New Year to all Forum Members.
If the problem appeared after using compatibles, then go back to the supplier and ask for their advice. Some compatible suppliers have a repair policy if the fault is with or due to their ink or cartridges, and the printer manufacturer will not provide help.
I have dealt with Canon on a number of occasions with their photocopiers and printers. I find the service received can depend on the person that you deal with initially.
Thanks for all prompt responses. Initially I used Carts from a local Cartridge Shop but they were unchipped and so I moved to Inkrite Carts. I have printed about 2000 equivalent 15X10 cm photos and wonder if this is about the limit for the print head The cost of a new set of Canon carts would, I think, make any repair very expensive.
Distaff urgently needed pictures before Christmas and so I bought a Canon ip4700 in haste. Slightly better quality - but not much.
Sometimes printer repairs can be more expensive than a complete replacement machine. Seems that you have already made that decision. I use compatible chipped cartridges from "Inkredible" see link, click here in a Canon IP4600 and have not had any problem, so far.
I had similar problems with a Canon 455i a few years ago. Print head went duff, I reckoned, and costs too much to replace, so I bought an Epson. (My previous Epson had gone pop some years earlier - so they're no better, I suppose.) Worth trying Grey Goo's advice if you want to pursue warranty, but it won't of course cure the fault. If you feel you've already got a few years normal usage out of it, on the other hand, save the cost of the new genuine inks and buy a new printer. Try Kodak, for example?
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